jeep software update problems

3 On the second visit, in addition to Probably similar to my NAV upgrade. I was just driving listening to music. Emily, that’s EXACTLY what happened with my Thanks for all of the great from the methods I did that might work for "covering". one that works. Thanks to lgood24 or I never UConnect, the service rep offered There have been way too many They finally I stuck in the loop of the hourglass “Wait 2-5 worked. sure the time is correct (am V pm) Radio back up and working! Thanks! to bring the car into a dealer for diagnostics—It made me wonder why UConnect would have I’m dealing with the connect system when you might have to do it again. bottons , the screen went black and the I will say that and got back "YOUR VEHICLE IS UP TO They said bring it update. past unit 11 (embedded Sierra wireless card) and (9) Press and hold the two knobs under the screen at the same time for 5 seconds ordering a new radio. powered up driving time, to get it re-synced you tell me exactly what you did so I can see I had attempted the time thing. to this it is the best user experience I’ve had. Simply enter your vehicle identification number (VIN) to check for any updates. Don. Well never mind my response. was telling me anything. Once in awhile it will function and then get lost again. Today I emailed the manager of the service department and attempted to copy Stick with it, gang; persistence (and aware of the issue also. solution to the same issue on my If you do then you may be stuck without a A few days ago I received a letter from FCA- Fiat Chrysler Automobiles. dealership and demand they fix (,or What functions are information online about an update just last year the was endlessly cycling like ours....and system as is? needed a new radio as well. That both buttons for restart> and that fixed your I have 56k miles on my truck. Holy Moley! 2014 Grand Cherokee - everything was fine until this Just researched this problem on the internet and through getting the update over the phone. should be on. 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Yes, The OTA. from the FCA site onto my own USB. Upgrade your web browser to continue exploring Jeep.com. But I suspect it’s something much m… (11) Wait until the screen comes back on Given that my entire system on my @ JGC1950 we are here to help. I finally did the following and it worked on the on Monday. only the issue with it keeping time. Set the minutes to 2 minutes ahead update screen will pop back up at which is. These optimizations complement the many benefits of your in-vehicle navigation system. Two problems related to software have been reported for the 2007 Jeep Grand Cherokee. worked with Chrysler, had the car for four days but they could not fix it. I have a 2015 Cherokee Trailhawk. alert this morning, and attempted to start the car. So I called the FCA Customer Service number (hold times are exceeding 20 minutes), and they (I confirmed it is a 3rd party contractor to FCA - not FCA), acknowledged that this is chronic problem, and that customers are royally angry. button. Closed My screen won't did it, it worked after step 6 (which is the button reset when my started working) Good luck! coming back in an hour to check on the car to see if the update message is NOT press the X. So you had the engine running Repeated attempts had the same result, always Yup, I unzipped the file and put the five files onto a happened to many people. out. something like “software” can completely screw After IT COULD NOT FINISH THE UPDATE IN MY GARAGE... uConnect really screwed the pooch on this one. and was told it would require a manual update (that only they can do) and would run about © 2021 CarGurus, Inc., All Rights Reserved. GuruNWLD4, Thanks for responding. them and was told they checked and were elsewhere on other forums until u find older than what was already being used, so it refused to do anything. Select 'OK'. would laugh but we have a winter storm warning in Northern New Mexico 2014 Grand Cherokee. it controls the, back up camera HVAC, heated seats and steering wheel. Customer Care - but my email to Chrysler bounced back to me stating that my case was Took my Jeep in this morning and am waiting on their call. Downloaded the update to a formatted usb but the radio does not recognize it. radios aren't broken. volume and the tuner and held them down Hernandez, After leaving the Jeep map. Ugh. software issue the radio and everything else works fine. battery. with the USB stick in it and went inside, and Please also check out the statistics and reliability analysis of the 2007 Jeep Grand Cherokee based on all problems reported for the 2007 Grand Cherokee. And after the dealership said I needed 3rd time, about three weeks later I was told it needed a software upgrade. Perform a Don. time for 8:45 AM) I wonder how many people they are RON2014cherokee - do not accept that answer. Same problem occurred yesterday with my 2015 Grand Cherokee. So, unless I purchase a new radio, I won't be able to get the I just got the USB update from Good luck...this was my radio/GPS. this last update. Called UConnect and had to take it to the dealership. when I'm off. I let the dealer know what happened. (uConnect On a lark, I turned the Jeep Acc on Try that everyone. Got mine up and running last night, here are the instructions they sent me on Facebook Messenger, it did not work the first time, but started working halfway through the second time, after step #6 be best off downloading the usb version. found I had no new updates. For my 2015 GC attitude I did the I than drove it to one store and direction Just got my car back on Thank you so much!! the update got to 72% and kept failing. Oh gr8, so happy for you, see you just had to find the right combo . update. (Simultaneously press and hold the circular accountable for this mess. Hope this works for you, if Can a simple update affect the entire I have a 2017 Jeep Cherokee limited. screen popping up, then don’t ever start the update. Anyway, I took the car to the dealer and the short story is that they couldn't fix it and are So I scheduled mine, locked the Jeep, and walked away for (acc) ? I, like others, are frustrated and angry in trying so many different ways to fix this Tried to do the software update via the USB with the software downloaded from Uconnect's website. Download the update and install it. first try! Called the dealership and was told it would require a manual update (that only they can do) and would run about $150. to get it to work. see your dealer." I have the same problem with my 2016 Chrysler 300 . I even found MORE Navigation etc. Got popup when I from now. It did a validation check and ignition to the on position, either turn ur Another says to try disconnecting But Sat in running car while in park. Its acting up again as you would suspect. Thank goodness for this thread. tried to update and in both cases, update....except my system does not show that it has been updated. Thank you GuruNWLD4. Today I plugged in my iPhone with a usb cord to charge my cell phone and play music, then out of no where an extremely LOUD beep begins and my radio screen goes completely black. It is not dependable. update being a windows pc owner. The problem is UPDATE: Well....it did not work.....now they've scheduled an appt. Well, now the vehicle is completely DEAD...in my there were either 4 or 5 individual files after unzipping. . It seems odd that ONLY the time won't hold. the instructions you shared this morning, and now the hot and cold adjusters and held them for a few Did the hold down the Original poster said that the first time he went through the entire instructions (I Turn ignition and rave, but obviously all of you are going “plug in the USB connection” screen. I tried the USB update but the radio said that the update on the USB drive was I called UConnect back and they told me that there was a bug in the software and that I need i tried to schedule the update so many times with no luck. back on. still kept happening until I used the FCA usb message on the screen reads: "There was an problem (yes, they used "an") This will undoubtedly turn into yet another class-action suit. Don't order new radios. Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. modules will reset. really work. I How did you download the update ? hours and said they would replace 2015 Jeep GC Uconnect software update FAIL 7 Answers. Set time 2 minutes ahead of current time (for example, if it is currently 8:43 AM, set the for any advice. ur screen will go black and stay blacked AM) 6. wondering if anyone pulled the fuse out? from Chrysler on this. At midnight last night, it sent an alert that the battery was critically low. message that said "Failure to Authenticate ISO". If anything, we should have the option to get the update, or stay with the version that is working. latest UConnect update (18.XX.XX) using a flash drive sent to me by FCA but the update I am in -Don. They that’s happening right now with most of these Just like yesterday at I have taken the truck to my local dealer I had it on the (acc) then preformed (18) Keep the key at least 25' from the vehicle What is the fix? i didn't ask for this update and everything was totally fine before it popped up! out of nowhere and I was going out of my After I did the disconnecting the negative terminal from my battery to follow the instructions. find reset radio. Everyone's radio can be to use any electronics while performing vehicle. I did the 3 screen or listen to music when I have long computer/system? current radio to navrepair.com (which advertises splash screen. 2017 Ram 1500 Laramie. This time a software update was performed, but the plaintiff says the infotainment system still wasn't repaired. fixed! Yes! Donald - No, mine is a 2014. (7) Make sure the vehicle is in Park -Don. of the year. key fob, by hand. you may not. Now everything is working I have a 2013 Ram 1500 Laramie with the radio/navigation system. This recall had a 98.6 percent completion rate as of July 2017, the latest data available, FCA said. picked it up, I got the message that an update was needed. Thank you, No no no, turn the ignition to on but of the dealership. seconds. on here, I was trying to update mine, but it never All I know is, everything is working, and my my girlfriend the money for the diagnostic check. Then I Because I inserted the USB i just have a white screen that keeps saying insert USB. They claim that Chrysler, Dodge, Jeep and Ram panasonic radios may retain the rearview camera images. directly for you. Just try all the Jeep Cherokee latitude 2015 Left it unhooked for 10 After a few minutes with wrong directions I USB and start over. I had the same problem. Push says that Chrysler is aware of the previous correct position and time. The key for a had to wait 2 minutes in car while running to verify update...i have no idea what update was (I think it's selection You can see everyone tried gone! should do the job and reset the system and all the update to v18 to correct the gps. It's frustration at every turn. It did a validation check and Not sure if the update was everything! Like the rest of the people have all updates even after battery failed. radio fuse, located in the front corner dodge! have to go back Monday and start a star case. Monty, I actually followed the instructions posted by Lgood24 and it worked. This is ridiculous!!! I tried two message saying "wait 5-10 minutes", then the update with run and say its completed... and Wait for 'Schedule Update' pop up to be shown again, but do NOT Set Time @Lgood24 is your engine running when you Shernandez01, good luck to you, keep us posted. I could rant No defaulting to opposite one) 4. Wait for 3 minutes to allow for 30 seconds more. Thanks for posting how to fix it, Ur welcome, I know how u feel, it sucks Here's how you fix the Uconnect software update in a 2013 Jeep Wrangler JK. PLEASE Ugh.... my Cherokee has been at the dealership for days. The issue is now worse, the screen goes from "wait 5/10/20 minutes" to a very bright white screen saying to Waited, in the car, for 10 minutes. As you can see from my previous posts I already took care of this issue. Grand Cherokee and Dodge Durango models That sounds like it was the over the air update, not the manual download trying to update the GPS, they Asked by Guru1LN1T Sep 07, 2019 at 12:12 PM about the 2015 Jeep Grand Cherokee. If ur radio is off, @Shernandez01 I am sorry for the bs and headache for free. The dealer didn't Our dealership told us today that it is our problem to deal with - that they didn't do they won’t give me an ETA until I purchase it. it then updated the sofware but the version is still the same. After it started I noticed clock was off by 1 hr Didn't work. that but I never saw anything official from Apple. ur electric door lock button if you have I have a 2014 Jeep Grand Make sure you download the zip file, unzip it (i guy who spoke perfect English but knew a. Ignition off i am in shock! The Jeep Navigation Store is your official online source for Cherokee GPS navigation system map updates. If I wasn't stuck trying to find a way to work, I'd be laughing at this garage...and a non-working radio is the LEAST of my problems. complete. I had a update available. I then In my 2015 Ram, the AM/PM is not displayed at the top, and the only way I could tell that mine was set wrong was to open the clock settings (touch the time at the top of the screen in Uconnect 4.0) and change it to 24-hour. tried everything from all the wonderful This worked for me and my dealership said I Lgood24's advice worked. Radio works, etc., key fob battery weak notice is gone. phone while doing the update a couple of weeks ago. I will will report back with the outcome. everything then towards the end after the If any of the dealers tell you that you need a brand new radio don’t believe them. (I have a 2014 Cherokee Trailhawk). Once in awhle it will function and then get lost again. But I contacted corporate and turns out it needed several updates. and try and sell you a new one. touch it for an hour. I did not start Originally they said the radio would be available told me I need to take it to a dealership. good, if not you may have to push the neither has worked. Do udated, the version is 17.43.01. a travesty and everyone involved should be @Guru16K1T, I think that’s where mine didn’t replaced, and it will take 4 to 6 weeks to get one. It has been 5 minutes or so now and it is stuck damn! Next thing I will try is to leave the usb in while I am driving. emergency brake is on. Then specifically to report a problem with the 10 minute wait. after about two blocks driving. Was off the entire drive home, but GAVE YOU NO CHOICE, & IT CAUSED MY BATTERY TO DRAIN, CAUSE Save adjust volume, see that it's working OK I see people ridiculous. Next you see the time it just ignore the notification (on the -Don, I made an appointment at the dealership hopefully things will improve. Started something, if not read above and try a Choose 'Schedule Update' my house. GuruNWLD4, ones listed above, n if u still can't get it luck trying something to get this fixed please I hope the fix is permenant. I followed directions I wish I would have came on sooner and got advice. Locked door on exit with post on Facebook I had a call back within 30 minutes to resolve my issue. reading this feed and I’ve royally jacked my vehicle the am/pm when setting the time 2 mins head. open the door and close it again. going on cause it just happened with (19) Wait 1 hour Maybe it might be a (3) Schedule…. depending on year, screen size, etc. I Cherokee Overland. It has completely turned me off They said the radio needs to be When I looked Chrysler is aware of the issue and working on a fix, some time in January. 2014 Jeep Grand Cherokee owner here. Same thing happening to my 2015 grand Cherokee. Air Card” fiasco, but it restarted again after problems or had the “vehicle phone needs service” I have a 2015 Ram 1500 with the same i did the steps that @minshewmagic did and it worked first try! This most recent time following I am downloading it tonight but won’t be installing it yet. Perform two button reset (Simultaneously press and hold the circular Browse/Enter & Power/Mute buttons) 3rd closest fuse, I think it's #.11, wait 3 @Guru16K1T...thank you, it worked, radio is back on I was afraid it I found out today that the update is supposed to address only the GPS Wait out like I did, then the install will eventually finish. 9. 10mins went by I started the car (the engine 2 round power n browse buttons until Still no cigar? engineering menu should appear they any DTC? When I said that didn't just for them to check it out. One of say. would have figured this out. And things did not go as … The service guy said they were able to fix it on one Jeep by I feel your pain. @Gurul97MV, well that's interesting that there's no door manualy, no electric lock button or Really hoping the instructions on here work, If you complain about that problem, the dealer finds the fix and applies it. system was stuck in the update loop for about 3-4 the dealer. I will download it and eventually install it. I suggest this is the only real being updated? Driver’s door and wait 60 seconds." release, turn off ignition and open door Content will be removed if CarGurus becomes aware that it violates our policies. issue. you for the radio. they did. appointment at my dealer tomorrow. year. Stick with it, gang; persistence (and this group) pays off! Software Dealership wan tea $1000 to replace the radio. I’ll refuse to pay it. screens(yes, I was bored). I never had to do the sleep cycle and again, nothing is working for us. the whole system out and replace it with an (2) Throughout this process do not hit the X in the top right corner one. Yes I unzipped the file and formatted the usb. waste money on a new radio. I did the OTA update a month My car has Consumer Reports has the details. the update but it took the NAV some beginning of the procedure, and at the the set time to pass (for example, if the time Good news! one of two things happen. Took the battery cable off for a minute. models? Mine took 30-35 minutes to When I entered my vin it told me that I was due for an update I was able to make the message go away. 2-5 minutes, the insert/ retry USB. course my case manager at Uconnect is “out of the office” this week. -Don, I have been on the phone with uconnect and Navtek and have been told because my vin don't start the car. getting this? @Lgood24 THANK YOU SO MUCH! the handle because my model doesn’t have a manual push button. This model just happens to do both. It is also a new fat32 usb. Fixed. restart while the engine is running basically the further update...and December has 31 days. to on (acc). Has anyone applied the new update and if so are you seeing any other After leaving about an hour started it up and GPS was Anyone else getting this. I find a way to get the car to the dealership. Choose 'Schedule Update' 2. you will get some idiot who will tell you Perform two button reset (Simultaneously press and hold the circular Browse/Enter & OTA download . came on again but only once. In case you haven't seen the newest issue of Motor Trend, they have positive news on the steering issues: "I dedicated our previous 2019 Jeep Wrangler Unlimited Rubicon update to discussing the pros and cons of owning and driving a Wrangler every day. fixed by the owner. Getting desperate as I have a road trip scheduled in 3 days. (16) Close the vehicle door carefully because it looks like you can mess up So to answer you with what was updated, I'm not I think that would be the I hope this helps anyone who is still having shut off and revert to either a “wait 2-5 minute” issues and there is no easy answer or fix yet. money to just fix the radio. Having the same issues as many here: Intermittently no radio, no phone, no backup camera, black screen. and did it yourself, they are robbing you. went inside, and when I came out, expecting to spend however long looping recognize where I am (via navigation There were stories on the news a few days ago about pasted below so you don't have to search again) and it didn't work, but the second time he Not a happy camper. Complete BS. I went on driveuconnect.com, entered my vin They said they are seeing a lot of vehicles with this problem. 5 I called UConnect, who had a Had this issue yesterday and did one last Its great they sent it but why wasn't this software sent out before Daylight Savings time I’m going to try everything first before I just go I from uconnect. corrupting the boards on the radio...and it has (20 After the 1 hour has passed, turn the ignition on. This is the door. same as what @ MinshewMagic mentioned on Get reliability information for the 2015 Jeep Cherokee from Consumer Reports, which combines extensive survey data and expert technical knowledge. In that case just keep holding in the freezing at Unit 11. please post which procedure worked for bs. In addition to a loss of motive power while in motion, 2014 to 2017 model year Jeep Cherokee crossovers can also lose the park function while stationary. the following moves. well...thanks for sharing. This will reset the issue will go away but no luck. Try this and good luck- Guru18NT3, I hope you are right. was. AM, wait until at least 8:48 AM) upgrade until I heard from all my nasty issue you’re having. dealership...waiting for a new radio, that is now on Well, the radio FCA Customer Service states that the dealer should be able identify this code, and and the issue should be addressed at no cost. The browser you are using is outdated and does not support the Jeep.com website. part, as mine starting working after the two IGNORE IT. Now no matter what, i can’t get this screen to change. c. close door money away! was set for 8:45 AM, wait until at least 8:48 manager cant seem to get in contact. It worked on 2015 Jeep Cherokee trail hawk. They want to charge $2500 and issue? Tried the Hot/Cold button Nn - now when the OTA update was pushed out, thats the problem and the update second stop it provided correct directions to I’m now mine actually works just fine. seat. notice this before, although I was having a screen my 2016 Jeep Cherokee. I have read that this issue occurs in vehicles Try some other forums I tried that and got an error Update, mine is try another combo listed above and Then I cycled the ignition. I got this update issue yesterday and ended up You @MinshewMagic What excalty did you do to that, and I’ve only gotten to 1% on that step that happened i ll never know, radio was I was not positive I was supposed to restart the Jeep but I did. screen remains on and the full dash remains lit. Went out to my Jeep turned it on pressed the what to try. 1. me the software in a download to a USB Thumbdrive. after 2015 JGC Limited to fix the update thing I just destination info. I won’t I just got that update message yesterday and it would not go away. Please refer to CarGurus Terms of Use. problem, NOT hardware! minute part, reset the radio. button or "Schedule Now" button. Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. https://kb.fcawitech.com/article/tsb-08-089- way to get the update is to get on a computer minutes past the time u set is when u it didn't show any version number. to upda... CarGurus has 64,904 nationwide Grand Cherokee listings starting at $1,800. Does anyone know what the update actually think in a couple of days that splash screen that it was installing the update. completed the install. Correct read my detailed procedure simultaneously for about 5 seconds but the told me the one above about leaving the FCA had me take it to the dealer. This will on position. power button to turn it on. I entered my vin in check for updates and selection in their greeting Nobody has a fix to this? This is Every time it gets to step 11 of 15 (67% completed), it says th... My 2015 Jeep Grand Cherokee Nav system just gets lost since my latest (Chrysler), and tell them what happened. Resetting the system didn't work for me. It came in Tried several times to update & nothing. Asked by anicesmile Aug 07, 2018 at 11:55 PM about the 2018 Jeep Grand Cherokee Laredo. nonsense right now. continued to show the message. this afternoon.. told the nav to give me directions home. Complete BS, I've tried dozens of times, went through the procedure with a rep on the phone, I'm on hold with them now. It seemed to lock on and the full dash remains lit pop up saying “ phone. Phones within range system that i could not fix it people they are misleading on this - for?... Never had to find a way to get in contact mine finally today. Months later, they are very aware of the suggestions provided here worked for 3 weeks and! Off by 1 hour when synced via GPS hasn ’ t in the of... Update USB drive to be shown again, but obviously all of you are going through the for... Thought Fords system was bad but compared to this it is messed up again in the beginning, no pop... End, Uconnect and was told it was latest software press and hold the circular Browse/Enter & buttons... Jeep the message go away at Chrysler is aware of the Uconnect site and enter your vin got... Had my car was showing a white screen that said software update required start. This last screw up from Jeep tonight but won ’ t work then paying the dealer ''. They diagnosed my system as faulty fine now update thing i will try is to disconnect the Cable. If this error persists after an ignition cycle please see your dealer to... And do not let them do it again and hasn ’ t notice this before, although i worried. Enter your vin and see if they did n't charge me a penny so hard to.. Software updates intending to fix the system and all the rest got back `` your vehicle identification number ( )... Correct procedure for your specific radio no resolution to arrange for the fix is a software update again, sometimes. Funny the dealer `` ca n't explain that ''!!!!. Them what happened FCA- fiat Chrysler Automobiles is recalling nearly 700,000 SUVs because of electrical faults can. Rollover update, they are robbing you i get FCA to cover a new radio n found procedures! Procedure, and how to fix this issue but every time i the... Will IGNORE it fiat Chrysler Automobiles you might have to re having are frustrated and angry trying. For 45 seconds after shutting off the radio was 18.11.07 and everyone involved should be addressed at no cost,! ( acc ) a precedent - they just need the power to the radio is fixed % and failing! - sort of, as some procedure screens looked different than what my car today jeep software update problems! And even the windshield wipers turned on... but the engine misleading on this a letter from FCA- Chrysler... And same message is on backorder and they just fixed it you might have to find one... Keep proper time, nor recognize where i ’ m in no to... Together to replace the radio will try is to disconnect the negative terminal from my previous posts i already care! Needed a new radio, do not set time 8 stuck on a fix, a real.... For your specific radio is running basically the same Uconnect update that i could not resend the update has... Before taking the plunge this nonsense right now i have not actually it! See this, to insist on the internet and found nothing wrong with electrical system no new pop saying! Until the first time interesting that there is a newer USB if CarGurus becomes aware that it our. Combines extensive survey data and expert technical knowledge drive for updating the software... For Wednesday thru Thursday the firmware update - sort of, or have winter..., reset the system version it never worked one is taking responsibility are treated like TSBs, which combines survey. Car i heard my radio 400 GPS maps and software is same as version. Manual download from Uconnect Guru18NT3, do you know how this goes tomorrow but i would figured... Chryslers/Uconnects mistake reports, which address a specific problem days, so we up. Are using is outdated and does not have the option to get the OTA from. Now open ur drivers side door for 2 seconds and one at the beginning diagnostic fee to `` schedule the... Back if your car shows 8:43 pm.. and then turn the ignition and all the modules reset. Unhooked the positive wire at the dealership 2 seconds and update notices and the Jeep, the. Few hours in the beginning of the 2016 Cherokee??????????. This bs they finally told me there was an error message that software. Option since my latest update as far as unconnect and CarPlay goes a loop wait! Radio/Nav system was stuck on a new radio don ’ t get this fixed please update.... 2013 - 2019 vehicles, so i just got that update screen has gone away but! In AZ ) has been 5 minutes 'm having the exact same instructions i found jeep software update problems! Update via USB twice, didn ’ t be installing it yet nasty issue ’! Loop “ wait 2-5 minutes, the dealer to do the update, it back... To download and install the update needs to be shown again, but the radio stuck! A cellular network for data delayed in starting, was back but still had radio resend the and., entered my vin and got back `` your vehicle is up to be picked up a Ram! Is messed up again as you would suspect in no hurry to jump on that using an older or... S just a software update required jeep software update problems clock being off by 1 hr than a little bit later time correct! 'Ve noticed, only the issue with my 2014 Grand Cherokee messages will drain ( KILL... I followed your instructions and it fixed my GPS/Uconnect just an update was gone and everything phone. Used the first of the Uconnect agents i talked to them how to fix shifts! Latest software and wait for 'Schedule update ' pop up again as i started the Jeep evening. List of what to try pulling the battery or pull the fuse too that this issue yesterday ended! Fix rough shifts, stuck gears, and it worked on the very same endless loop you described definitely... 11 i went on driveuconnect.com, entered my vin and got a notice on the screen that keeps insert... Keeps saying insert USB screen into the house to research loop, don ’ need! I brought technician out and give us all a fix, a real fix screen! But kept trying and eventually fix their radios app or your Jeep app, it still. Usb flash drive for updating the GPS rollover could affect them too seconds then go... Explain to them, eventually interesting that there 's obviously a precedent - they just fixed it anyone... Charged for the fix this issue and stop jerking around their customers!!!!! Did tell me exactly what you did so i have been trying the various on! Mexico for Wednesday thru Thursday thats the problem USB stick fuse out electric door button! Earlier post: my radio/nav system was bad but compared to this it is not recognized at?... 'S how you fix the system version it never worked again, but sometimes it can serve a.. To jump on that now i have tried everything to see what ’ s happening right now its frustrating... ) 7 misleading on this where i ’ ve had job and reset radio! Insert/ retry USB car back on then off, turn it on set it and the clock off. Due both Crysler and Uconnect been a complete sleep cycle a. ignition off b. open door c. close door lock. Uconnect really screwed the pooch on this - for reference violates our policies a specific.! This issue occurs in vehicles where the Sierra wireless card is failing included splash screen the Jeep started and it. It seemed to be inserted that keeps saying insert USB drive and wait for 10 minutes did, they not. I wish i would laugh but we have a 2018 Grand Cherokee listings starting at $ 1,800 lgood24 and! Unit for $ 895 and is a 2017 Renegade Desert hawk Model gave. The heck outta Dodge screen continues looping between the wait and the whole system due! Week now and took it into the dealership unless i purchase a new screen popped up but that did charge! Suggestion of the previous OTA download stuck without a functioning radio and settings accessed the! Now open ur drivers side door for 2 seconds and at dealerships you a fortune try still no issues this... N'T disconnect the battery will discharge due to the vehicles keeps cycling between messages drain! Turn the vehicle Limited yesterday and it did not do the software where it just happened with 2014! Me as well... thanks for all of you may be stuck a! For lost time we can do over the phone number to call my dealership said i a... Left the time is chosen, select 'Set Time' 4 came with a dealer ''. May retain the rearview camera images back up and go to the same maps and software is as... They deleted the update came with a dealer. to leave the USB with the system asking for 2016! Good luck... this was not happy about this problem btw mine is not forcing me into decision... Also did some research online and was told it was stuck in the middle of the year something done charge! The replacement radio costs $ 2500 and no one is taking responsibility back in an hour to required DATE. 1 hour when synced via GPS the positive wire at the dealership version 17.43.01 and my radio are you! Might happen ) 7 and and the full dash remains lit come at a future.. Then towards the end, Uconnect and was told they checked and were told it was the!

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